PRIVACY POLICY
SkyDomes Atelier
Effective Date: 22 October 2026
Last Updated: 22 October 2026
1. Introduction
SkyDomes Atelier (“SkyDomes”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, skydomes.in, and other communication channels.
This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices available to you regarding your personal information.
By accessing our website or providing your information to us, you acknowledge the practices described in this Privacy Policy, subject to applicable consent requirements and laws.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
2.1 Personal and Contact Information
- Name and designation.
- Email address and telephone number.
- Company name and business address.
- Other contact details you voluntarily provide.
2.2 Project and Enquiry Information
- Project location, property type and project requirements.
- Architectural drawings, photographs, plans, measurements and other files shared with us.
- Information relating to skylight design, specifications, quotations, installation, maintenance or other services requested.
- Budget estimates, project timelines and relevant correspondence.
2.3 Technical and Website Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the website configuration. This may include your IP address, browser type, device information, operating system, pages visited, time spent on pages, referring website and approximate location derived from technical information.
2.4 Communication Information
We may retain communications received through our website, email, telephone, WhatsApp or other business communication channels, including information necessary to respond to enquiries and manage business relationships.
We do not intentionally request sensitive personal information through our website. Please avoid sharing such information unless it is necessary for a specific purpose.
3. How We Use Your Information
We may use your information for the following purposes:
- To respond to enquiries and requests for information.
- To understand your requirements and provide suitable product or service recommendations.
- To prepare designs, estimates, quotations, proposals and other project documentation.
- To communicate regarding projects, orders, site visits, installation, maintenance and after-sales support.
- To manage our relationships with clients, architects, interior designers, builders, contractors and suppliers.
- To improve our website, services, customer experience and business operations.
- To maintain website security, detect misuse and troubleshoot technical issues.
- To send business updates, new product information or marketing communications where permitted by applicable law and, where required, with your consent.
- To comply with applicable legal, tax, accounting and regulatory obligations.
- To establish, exercise or defend legal claims and protect our legitimate business interests where permitted by law.
We will use personal information only for purposes that are lawful and appropriate to the circumstances in which it was collected.
4. Legal Basis and Consent
Where required under applicable law, we will obtain your consent before collecting or processing your personal information for the relevant purpose.
You may withdraw your consent at any time by contacting us using the details provided in this Privacy Policy. Withdrawal of consent will not affect processing lawfully undertaken before the withdrawal.
Where applicable law permits processing without consent, including for certain contractual, legal or other permitted purposes, we may process information on that basis.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, analyse website performance and improve the browsing experience.
Depending on the tools implemented, these technologies may collect information about your device, browsing activity and interactions with our website.
You may be able to manage cookies through your browser settings or any cookie preference controls provided on our website. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain the necessary consent before using non-essential cookies or similar tracking technologies.
6. Sharing and Disclosure of Information
We do not sell your personal information to third parties.
We may share relevant information in the following circumstances:
- Service providers: Website hosting providers, IT support providers, analytics providers, email service providers and other vendors who assist us in operating our business.
- Project-related parties: Architects, designers, contractors, fabricators, consultants, installation teams and other parties involved in delivering a project, where necessary and appropriate.
- Professional advisers: Lawyers, accountants, auditors and other professional advisers.
- Legal and regulatory authorities: Where disclosure is required by law, a court order or a lawful government request.
- Business transactions: Where necessary in connection with a restructuring, transfer or sale of business assets, subject to applicable law.
We seek to limit disclosures to information reasonably necessary for the relevant purpose. Where appropriate, we expect service providers handling personal information on our behalf to maintain suitable confidentiality and security safeguards.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms or external services, including platforms through which you may contact us.
These third parties operate independently and may have their own privacy policies and data-handling practices. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review the applicable privacy policies before sharing personal information with those services.
8. Data Security
We take reasonable measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
Depending on the nature of the information and the systems used, these measures may include access restrictions, secure storage, appropriate technical safeguards and confidentiality obligations.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the internet.
Where required by applicable law, we will take the prescribed steps in response to a personal data breach.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing projects, maintaining business records, meeting legal obligations and resolving disputes.
Information may be retained for longer periods where required by law or where necessary to establish, exercise or defend legal claims.
When information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.
10. Your Rights and Choices
Subject to applicable law, you may have the right to:
- Request information about the personal information we process about you.
- Request correction or updating of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Withdraw consent for processing where processing is based on consent.
- Raise a grievance or complaint regarding the handling of your personal information.
- Nominate another individual to exercise applicable rights on your behalf, where permitted by law.
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
Certain requests may be subject to legal obligations, record-retention requirements or other limitations under applicable law.
11. Children's Privacy
Our website and services are intended primarily for adults and business users. We do not knowingly seek to collect personal information from children through our website unless there is a lawful and appropriate reason to do so.
If you believe a child has provided personal information to us without the necessary authorisation, please contact us so that we can assess the matter and take appropriate action in accordance with applicable law.
12. International Processing
Some website hosting, analytics or other service providers may process or store information outside India.
Where personal information is transferred or processed internationally, we will take the steps required under applicable Indian law and any other applicable legal requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology or applicable laws.
The updated version will be published on this page with a revised “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent for material changes in our data-handling practices.
We encourage you to review this page periodically.
14. Contact Us and Grievances
If you have any questions, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
SkyDomes Atelier
Email: contact@skydomes.in
Website: skydomes.in
Business Address: 402 Janki Centre, Off Veera Desai Road, Andheri W Mumbai 400053
Please include sufficient details about your enquiry or complaint so that we can identify the issue and respond appropriately.
We will review and address requests and grievances in accordance with applicable law.
15. Governing Law
This Privacy Policy shall be governed by the laws of India. Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts in Mumbai, India, as applicable.
End of Privacy Policy